5 Things to Include in Every Client Contract
Whether you're a designer, coach, copywriter, or creative entrepreneur, your client contract is the backbone of your business relationship. It sets expectations, protects your boundaries, and prevents confusion before it starts.
But not all contracts are created equal—and leaving out key terms can cost you big time.
Let’s break down five things that every client contract should include (and why they matter for your business).
1. 💼 Clear Scope of Work
This is where you outline exactly what you’re delivering, how, and when.
Why it matters:
Ambiguity here leads to “scope creep”—when clients start asking for more than what was agreed upon.
Include:
Specific services/products you’re providing
Timeline or deadlines
How and when deliverables will be handed off
✨ Pro Tip: Use bullet points for clarity and include what’s not included to protect your time.
2. 💰 Payment Terms
Let’s be real—getting paid on time is non-negotiable. Your contract should clearly state:
The total fee
Deposit amount (if applicable)
Payment schedule (e.g., 50% upfront, 50% upon completion)
Late fees or consequences of non-payment
Why it matters:
If payment terms aren’t spelled out, clients may delay, dispute, or ghost you altogether.
3. 🚫 Cancellation + Refund Policy
Life happens—and sometimes, a client or you may need to back out.
Your contract should outline:
What happens if the client cancels (before or during the project)
Refund conditions (if any)
Kill fees or cancellation charges
Your right to terminate the agreement
Why it matters:
This protects your time and income, especially if you've already done a portion of the work.
4. 🔐 Intellectual Property Rights
Who owns the work once it’s completed? You? Your client?
Include:
What rights are being transferred (if any)
Whether you retain the right to showcase work in your portfolio
Clear definitions around licensing, usage, and exclusivity
Why it matters:
Without this, clients might misuse your work—or claim ownership over something they shouldn’t.
5. 📣 Dispute Resolution + Legal Terms
This section covers what happens if things go south.
Include:
Jurisdiction (which state/country’s laws apply)
Process for resolving disputes (e.g., mediation, arbitration, small claims)
Attorney’s fees clause (if you end up needing legal help)
Why it matters:
This helps avoid expensive litigation and gives you options if a disagreement arises.
💡Final Thoughts from a Business Attorney:
A strong contract does more than protect you legally—it helps your client feel secure, too.
It shows you’re a pro.
It creates clarity and trust.
And it can save you hours (and dollars) down the road.
If you’re still cobbling together contracts from free templates or past client agreements, it’s time to level up.
📩 Need help creating contracts that are legit AND easy to understand?
I help creatives, coaches, and entrepreneurs like you protect your business with custom, done-for-you contracts.
